SIR10107 - Certificate I in Retail Services

The Certificate I in Retail Services provides the foundation skills and knowledge for an individual to be competent in routine tasks in various retail settings. Individuals may work in a team but always under direct supervision. This qualification provides the foundational skills and knowledge for an individual to be able to commence work in the retail industry. Work could be undertaken in a variety of retail store settings.

Entry Requirements

There are no special entry requirements for the Certificate I in Retail Services

Language, Literacy and Numeracy

ABRA QLD supports all learners by profiling their individual language, literacy and numeracy skills prior to commencement and throughout the training and assessment process.

Qualification Requirements

To achieve a Certificate I in Retail Services, students must complete five units for this qualification, comprising:

  • Five Core Units
  • There are no elective units.

Unit of Competency

Code Unit of Competency
Core Units
SIRXCLM001A Organise and maintain work areas
SIRXCOM001A Communicate in the workplace
SIRXICT001A Operate retail technology
SIRXIND001A Work effectively in a retail environment
SIRXOHS001A Apply safe working practices

Assessment

The experienced ABRA QLD Training Team adopt a supportive, flexible and holistic approach in assessing competence against the units for each of the qualifications on our scope. All learners with ABRA QLD are offered the opportunity for recognition of pre-existing skills, knowledge and experience (RPL) towards their qualification upon enrolment.

Our assessment strategies cover a range of methods that may include written question and answers, reports, group activities, practical work, observation and discussion. Some courses require successful completion of a Vocational Placement as part of the assessment process.

Cost

Please click for the current course costs.

Career Possibilities

  • Sales Assistant (General)

The Certificate I in Retail Services will enable students to establish a career path to Certificate II in Retail and also to higher industry roles.

Delivery

This program is delivered by distance using electronic mail (email). In general students need to complete this qualification within 12 months. However, as our distance education is self-paced students can complete a course in less than this time.

How to Enrol

Please ensure that you have read and understood our policies, including those on refund of fees which you will find in the ABRA Student Handbook. You should ensure that any queries you may have about the course have been fully addressed before enrolment and we are ready to answer these queries at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If you are ready to enrol in this course, please complete the enrolment form and fax it to ABRA QLD on (07) 3203 7174 or email completed form to This e-mail address is being protected from spambots. You need JavaScript enabled to view it