• Course in Applied Core Skills
• Certificate I in Retail Services
• Certificate II in Business
• Certificate II in Government
• Certificate III in Aged Care
• Certificate III in Children's Services
• Certificate III in Community Services Work
• Certificate III in Disability
• Certificate III in Home and Community Care
• Certificate IV in Aged Care
• Certificate IV in Business Administration
• Certificate IV in Disability
• Certificate IV in Employment Services
• Certificate IV in Home and Community Care
• Certificate IV in Human Resources
• Certificate IV in Retail Management
• Certificate IV in Youth Work
• Diploma of Business Administration
• Diploma of Children's Services (Early childhood education and care)
• Diploma of Community Services Coordination

CHC42008 - Certificate IV in Employment Services

This qualification addresses the requirements for employment consultants and other staff working in the provision of a range of Employment Services.

These workers:

• Apply knowledge and skills gained through qualifications and/or previous experience to provide training, encouragement, advice and support to people on Centrelink benefits that are required to meet participation requirements
• Report to service managers and may liaise with government other service agencies
• May work without direct supervision and may be required to supervise and/or coordinate a limited number of lower classified workers.
• May be involved in a wide range of activities related to assisting people to identify and pursue suitable employment options

Pre-Requisite

There is a requirement to be able to effectively communicate face to face, by telephone and/or in written format with multiple stakeholders therefore functional language, literacy and numeracy as well as average to above average communication skills are required as a pre-requisite to working in the employment services industry.

Entry Requirements

There are no formal entry requirements for this qualification however it is recommended students are 18 years of age and have a minimum sound level of English and Maths. There is a requirement within the industry to work and learn with complex computerised reporting systems, therefore it is also expected that students are competent in computer usage when entering the industry.

The importance of culturally aware and respectful practices: All workers undertaking employment services work need foundation knowledge to inform their work with Aboriginal, Torres Strait Islander clients and co-workers and also to support work with co-workers and clients from culturally and linguistically diverse backgrounds.

Language, Literacy and Numeracy

ABRA QLD supports all learners by profiling their individual language, literacy and numeracy skills prior to commencement and throughout the training and assessment process.

Qualification Requirements

To achieve a Certificate IV in Employment Services, students must complete fourteen units for this qualification, comprising:

• Seven Core Units
• Seven Elective Units

Unit of Competency

Assessment

The experienced ABRA QLD Training Team adopts a supportive, flexible and holistic approach in assessing competence against the units for each of the qualifications on our scope. All learners with ABRA QLD are offered the opportunity for recognition of pre-existing skills, knowledge and experience (RPL) towards their qualification upon enrolment.

Our assessment strategies cover a range of methods that may include written question and answers, reports, group activities, practical work, observation and discussion. Some courses require successful completion of a Vocational Placement as part of the assessment process.

Cost

Please click for the current course costs.

Career Possibilities

• Employment Services Site Manager
• Regional Manager
• Government Employment Services Contract Manager or Compliance Officer
• Disability Employment Services Manager
• Co-ordinator Outreach Programs
• Indigenous Employment Program Officer/Manager
• Youth Worker – employment focus
• Youth Employment Project Officer
• Targeted Employment Initiative Program Manager/Workers
• Trainer within Employment Services
• Contract Compliance Officer
• Tender Writer Employment Services

The Certificate IV in Employment Services will enable students to establish a career path to Diploma of Employment Services and also to higher industry roles.

Delivery

This program is delivered by distance using electronic mail (email). In general students need to complete this qualification within 12 months. However, as our distance education is self-paced students can complete a course in less than this time.

How to Enrol

Please ensure that you have visited our web address and read and understood our policies, including those on refund of fees which you will find in the ABRA Student Handbook. You should ensure that any queries you may have about the course have been fully addressed before enrolment and we are ready to answer these queries at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If you are ready to enroll in this course, please complete the enrolment form and fax it to ABRA QLD on (07) 3203 7174 or email completed form to This e-mail address is being protected from spambots. You need JavaScript enabled to view it